Legal
Privacy Policy
How MAXVAPOR collects, uses, and protects your personal information.
At MAXVAPOR (operated by maxciga), your privacy matters to us. This Privacy Policy explains what information we collect, how we use and protect it, and the rights you have over your data. By using maxvapor.ng you agree to the practices described below.
Information We Collect
Personal Information
Your name, email address, phone number, and delivery address - collected when you place an order or create an account.
Payment Information
All payments are processed securely by Paystack and Flutterwave. We do not store your card details on our servers - payment processors handle all sensitive financial data directly.
Usage Information
Browsing behavior on our website, products you view, items in your cart, search queries, and purchase history - used to improve your shopping experience.
Device Information
Browser type, IP address, device type, operating system, and approximate location - collected automatically for security and analytics purposes.
How We Use Your Information
- Process and deliver your orders to the correct address
- Send order confirmations, updates, and tracking information
- Improve our website, product selection, and user experience
- Send marketing emails about new products and promotions (with opt-out)
- Verify your age to comply with Nigerian law (18+ requirement)
- Provide customer support and resolve issues with your orders
Data Protection
We implement industry-standard security measures to protect your personal data:
- SSL Encryption - All pages on maxvapor.ng are secured with 256-bit SSL/TLS encryption, ensuring data transmitted between your browser and our server is protected
- PCI-Compliant Payments - Paystack and Flutterwave are PCI-DSS Level 1 certified, the highest standard of payment card security
- No Card Storage - We never store credit/debit card details on our servers. All payment data is processed directly by our certified payment partners
- Regular Audits - We conduct periodic security reviews to identify and address potential vulnerabilities
Cookies
We use cookies to improve your browsing and shopping experience. Here's what each type does:
Essential Cookies
Required for core website functionality - session management, shopping cart, and age verification. These cannot be disabled.
Analytics Cookies
Help us understand traffic patterns and how visitors use our site. All data is anonymous and aggregated.
Marketing Cookies
Used to show personalized product recommendations and relevant advertisements.
You can disable non-essential cookies at any time through your browser settings. Note that disabling cookies may affect certain website features.
Third-Party Sharing
We only share your information with third parties when absolutely necessary to provide our services:
- Delivery Partners - We share your name, phone number, and delivery address with courier services solely for order fulfillment
- Payment Processors - Paystack and Flutterwave receive transaction data (amount, order reference) to process your payment securely
We Never Sell Your Data
We never sell your personal data to third parties - not to advertisers, data brokers, or anyone else. Your privacy is not for sale.
Your Rights
You have the following rights regarding your personal data:
Access Your Data
Request a copy of all personal data we hold about you
Request Deletion
Ask us to delete your personal data (subject to legal retention requirements)
Opt Out of Marketing
Unsubscribe from marketing emails at any time - every email includes an opt-out link
Update Information
Correct or update your personal information if it changes
To exercise any of these rights, simply contact us at hello@maxvapor.ng.
Data Privacy Inquiries
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:
- hello@maxvapor.ng
- +234 703 016 8027
- IVY CLOSE, MKO GARDEN, ALAUSA IKEJA, LAGOS